
Scott T
LOWELL, MA | 2023 GMC 1500 SierraFebruary 24, 2023Everyone was great friendly prompt no BS easy buying process I’ve ever hadWallace G
DOVER, NH | 2022 GMC 1500 SierraFebruary 18, 2023fast friendly and goodDerek H
ROCHESTER, NH | 2023 GMC Yukon XLJanuary 5, 2023First service. Always top Notch!Response from Key GMC of Somersworth
January 10, 2023Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Key Buick GMC of Somersworth.Matthew V
MILTON, NH | 2022 GMC 1500 SierraJanuary 3, 2023Everyone there was extremely helpful hands down best experience at a dealership I’ve ever hadResponse from Key GMC of Somersworth
January 10, 2023Hi, we're happy you found our staff to be so supportive during your experience here at Key Buick GMC of Somersworth. Thank you so much again for your feedback! We hope you have a great day!Brian C
TURNER, ME | 2023 GMC 2500HD SierraDecember 20, 2022Very prompt and friendly. Knowledgeable of product and the process, straight forward on making the deal without feeling the waters. We were able to make a deal without going back and forth and wasting one another's time. I did not feel rushed or pressured to leave , for they took the time and answered my questions and made me feel comfortable.Response from Key GMC of Somersworth
December 27, 2022It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.Joanne S
DOVER, NH | 2022 Buick EnvisionDecember 14, 2022Staff was very helpful and friendly. Took care of my car as quickly as possible.Response from Key GMC of Somersworth
December 19, 2022It is great to hear everything was done quickly and to your satisfaction!Glenn E
BERWICK, ME | 2021 GMC 1500 SierraDecember 9, 2022XResponse from Key GMC of Somersworth
December 19, 2022We appreciate your positive review about your recent experience with us!Robert C
ATKINSON, NH | 2023 GMC TerrainNovember 30, 2022This is my second vehicle from this dealership. Professional staff. Great service. The vehicle was spotless when I received it. Overall completely satisfied.Chris O
FARMINGTON, NH | 2020 GMC 2500HD SierraNovember 23, 2022It was my first time into GMC of Somersworth and I was just getting a scheduled oil change on my certified 2020 Sierra 2500HD. The morning after the oil change I noticed a small oil stain beneath my truck so I crawled under and noticed the drain plug was dripping. While under the truck I also noticed that the oil filter appeared to be existing (covered in road grime and grime all around the seal), after further inspection and pictures of the filter it was certain it had not been replaced. I was shocked that the oil filter had not been replaced and immediately called Paul Sansoucie JR (service manager) regarding this. He asked me to bring it back so he could take a closer look. I decided I would email him the pictures of the oil filter and after he saw those he agreed it couldn’t have been a new filter and apologized for any inconvenience this may have caused and to bring the truck back in for another oil change. Paul did take care of the situation and did offer me an additional oil change on the house, which was a nice gesture. It’s more the fact that this happened in the first place! Luckily I noticed or I would driving my truck for another 5k miles with an old oil filter.Response from Key GMC of Somersworth
November 23, 2022Chris, Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Again we apologize for the error, and we are glad that we could address and correct the mistake in a timely manner for you. Thank you again, for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.Taylor H
ROCHESTER, NH | 2023 GMC TerrainNovember 18, 2022👍👍👍Response from Key GMC of Somersworth
November 23, 2022Hi, your wonderful feedback and rating mean a lot to us.